Returns & Exchanges
At KITSCH, we want you to love your beauty essentials, but if you are not completely satisfied, we offer easy returns and exchanges within 90 days of purchase. Items must be in their original packaging and condition to be eligible for a full refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to start the process.
Print Your Label
Follow the prompts to select the items you wish to return and instantly download your prepaid shipping label.
Pack and Ship
Securely package your items in the original box and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing